Council Privacy Policy

Privacy Policy

Pacific Harbors Council, Scouting America (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide to us as a donor, volunteer, or member, including through emails, text messages, phone calls, and other communication channels.

1. Information We Collect

We collect the following types of information from our donors, volunteers, and members:

Personal Information: This includes your name, address, phone number, email address, date of birth, and other identifying details provided through membership, volunteer registration, or donation forms.
Financial Information: Donors may provide payment details, including credit card numbers or bank account information, when making contributions. We do not store this information after the transaction is processed.
Communication Preferences: Information regarding your preferred method of communication, such as email, text message, or phone call, as well as any specific opt-in or opt-out preferences.

2. How We Use Your Information

We use the information collected to:

Process Donations: To securely process and acknowledge financial contributions from donors.
Communicate with You: To send information regarding events, updates, volunteer opportunities, and council announcements through email, text messages, or phone calls, based on your preferences.
Provide Support: To respond to inquiries and offer support related to membership, volunteer activities, donations, and Scouting programs.
Manage Events and Programs: To coordinate events and activities, including managing registrations, waivers, and other necessary documentation.
Improve Our Services: To analyze trends, gather feedback, and improve the effectiveness of our programs and communications.

3. How We Protect Your Information

We take the following measures to ensure your information is secure:

Encryption: Personal and financial data provided through our online platforms are encrypted to ensure confidentiality.
Restricted Access: Access to personal data is restricted to authorized personnel who require it for their role in Pacific Harbors Council.
Third-Party Services: We use trusted third-party service providers for processing payments, sending communications, and managing databases. These providers are required to protect your information and adhere to our privacy policies.

4. Communication Preferences and Opting Out

You may opt out of receiving communications from us at any time by:

Unsubscribing from Emails: Each email you receive will include an unsubscribe link, allowing you to manage your communication preferences.
Replying to Text Messages: To stop receiving text messages, reply with “STOP” to any text message from us.
Requesting by Phone or Email: Contact us directly via phone at 360-325-7807 or email at phc@scouting.org to update your communication preferences.

Please note that even if you opt out of marketing or event communications, we may still contact you regarding essential information related to your membership, volunteer role, or donations.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information in the following instances:

With Third-Party Service Providers: As mentioned, we use third-party services to process donations, manage communications, and organize events. These providers are bound by strict confidentiality agreements.
Legal Requirements: We may disclose information if required by law or in response to legal processes.

6. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). Any information provided about youth participants will be collected through parents, guardians, or legal representatives.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request Corrections to your personal information.
Request Deletion of your personal data, where applicable, by contacting us at phc@scouting.org or 253-682-2217.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you through email or other direct communications.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:
(253) 682-2217
phc@scouting.org